YouTrack Support | JetBrains

Sergey Merzlov

Total activity 1039
Last activity March 17, 2025 15:46
Member since April 06, 2020 12:51
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Sergey Merzlov commented, March 17, 2025 15:46
Official comment
Hi Pawel, I'm Sergey from the YouTrack team. I can confirm that the 8443 port in YouTrack Docker containers doesn’t have any special meaning. Outbound traffic from the container typically travers...
- 0 votes
Sergey Merzlov commented, March 07, 2025 17:28
Official comment
Hi,I'm Sergey from the YouTrack team.There are a few possible options you can explore here: You can filter issues by resolved date like resolve date: {Last month}. Various date ranges are available...
- 0 votes
Sergey Merzlov commented, March 03, 2025 16:39
Hello,If your starting point is 0 and you use the Start sprint feature, then it means your original estimation values were 0 at the start of the sprint. You should review your settings under Card t...
- 0 votes
Sergey Merzlov commented, February 27, 2025 14:36
Official comment
Hi,Thanks for reaching out.You're right that there isn’t an option to remove a project from an existing import configuration. However, if you're using YouTrack 2024.3 or higher, you can work this a...
- 0 votes
Sergey Merzlov commented, February 27, 2025 13:21
Hi,I'm Sergey from the YouTrack team.The burndown chart behavior can be influenced by several factors related to sprint and burndown settings. If the issue is that the starting point calculations d...
- 0 votes
Sergey Merzlov commented, February 27, 2025 12:04
Official comment
Hi!I'm Sergey from the YouTrack team.The default due date workflow only works with the single-value assignee field. Multi-value fields store data in a set. Hence, you should adjust you workflow to ...
- 0 votes
Sergey Merzlov commented, February 24, 2025 14:00
Official comment
Hi,I'm Sergey from the YouTrack team.I see you're already discussing this with my colleague in a private ticket, so let's continue the conversation there. For those who might have similar questions...
- 0 votes
Sergey Merzlov commented, February 21, 2025 16:01
Hi Marc,Thanks for the update. Happy to hear that you've resolved the issue!
- 0 votes
Sergey Merzlov commented, February 21, 2025 13:40
Official comment
Hi,I'm Sergey from the YouTrack team.This error can occur in the following cases: The CCed user is not actually a Reporter but a Standard user. In this case, ticket access is based on user permissi...
- 0 votes
Sergey Merzlov commented, February 20, 2025 15:01
Official comment
Hi Marc,I'm Sergey from the YouTrack team.You can connect a mailbox to fetch emails for both helpdesk and standard (non-helpdesk) projects. If the integration is set up for a helpdesk project, new ...
- 0 votes