I set up a youtrack cloud with the view to replacing Jira for issue management and that went well.
Then I discovered that YouTrack can have HelpDesk projects too and thought it would be good to bring customer tickets into the same place.
But I could see no way of adding HelpDesk project types to an existing .youtrack.cloud instance.
The only solution I could work out was to start a new instance with Helpdesk and then reset up my issues boards etc.
Before I spend time re-doing the issues set up is there any way just to turn on 'Helpdesk' to the non helpdesk instance?