As root user, I can not access to "users admin"

Avatar
Permanently deleted user
Created
Altough I am the root user, since today I can not access to users administration.

(http://ludik.myjetbrains.com/youtrack/admin/users)

I always get a 403 error.

Votes

1

Share

9 comments
Avatar
Andrey Tigay
Created
Hello Rafa,

I've reset your root account, so permissions should be restored.
Root login/pswd were sent to root's email.

Thank you.
0
Avatar
Permanently deleted user
Created
Thanks a lot.
0
Avatar
Permanently deleted user
Created
Hi, I have the same issue for http://dinarys.myjetbrains.com/youtrack/admin/users could you please reset root user for me too.

Thanks
0
Avatar
Andrey Tigay
Created
Hi Konstantin,

YouTrack root account has been restored, details were sent by email.

Thank you.
0
Avatar
Permanently deleted user
Created
Same problem exists for me, http://folloze.myjetbrains.com/youtrack/users
0
Avatar
Andrey Tigay
Created
Hi Royp,

Done. Credentials were sent via email.
0
Avatar
Permanently deleted user
Created
Hi, same here: http://algomizerchentest.myjetbrains.com/youtrack/admin/users
could you please reset root user for me too?

Thanks.
0
Avatar
Permanently deleted user
Created

https://bizbinge.myjetbrains.com/youtrack/users/admin

root access please.

 

2014., and still not solved? Great product...

0
Avatar
Anastasia Bartasheva
Created

Hello,

I'm sorry for the delay. Please create a support request (https://youtrack-support.jetbrains.com/hc/en-us/requests/new?ticket_form_id=66282) sent from an email on which you have registered the instance. Specify your instance name there and we will restore root access for you.

Thank you. 

0

Please sign in to leave a comment.