Reports on number of open/resolved tickets?

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IL-J
Created

Hi community,

 

is it possible to somehow get statistics from YouTrack about how many tickets are open for a specific project, at a specific point in time?

 

For example, I'd like to look back at each month of last year and see how many tickets were opened and closed each month, and what the total number of open tickets was at the start of each month, to see if it's going up or down.

 

Is this possible? I've been trying to find a way with reports but can't. Are reports the wrong tool for the job?

 

Thank you.

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Sergey Merzlov
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Hi,

I'm Sergey from the YouTrack team.

There are a few possible options you can explore here:

  • You can filter issues by resolved date like resolve date: {Last month}. Various date ranges are available as described in our documentation. You can either save a query to use on the issue list or use it in reports.
  • Check the state transition reports specifically. They provide data based on state values and transitions over time.
  • This data can also be retrieved via the REST API using the activities endpoint.

We have a feature request for an advanced state transition report: JT-33259 Complete State transition report. If interested, please vote for this issue. This helps us gauge the impact of this feature on our customer base, and you'll be subscribed to issue notifications. To vote, sign in to JetBrains YouTrack and hit 👍

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