Time Reports | Missing Issues


I've noticed when running a Time Report (with time tracking enabled) that issues which have not yet had work logged manually through the time tracking tab, fail to show up (or be enumerated in any way) by the report query. Is this intended behavior?

This feature was going to be very useful for us in tracking Estimates vs Actuals (aka time remaining) for a sprint/milestone/segment in time or per feature set etc. But if it leaves out items that haven't been started, it becomes a lot less useful for us.

Even when I set a default value for all new tasks' Spent Time field with a non-0 value (I've used 1M, 2D etc), the report appears to still fail to fetch those items (even though Spent Time now has a discrete value).

Am I trying to use this feature in a way it's not intended? Is there another way to get this kind of report/view? [aka there are XXX (cumulative) days of work remaining for sprintX or queryable items Y)?

Images below: Time Report missing a number of tasks

Image Below: All the items that should be appearing in the Time Report



Official comment

Hi Jessie,

I am sorry for the delay. I will duplicate the answer here as well just in case. 
Actually, this is expected behavior of Time Report - it displays only issues which have any spent time logged. Unfortunately, it is not possible to create custom reports. However, you can fetch all required data via REST API (https://www.jetbrains.com/help/youtrack/incloud/YouTrack-REST-API-Reference.html) and then build any charts with some third-party tool.

I can suggest you using issue list functionality. In a search bar, enter a query to filter issues (for example: `project: MyProject Type: Feature State: Open`) and set up issue view to display both spent time and estimation fields:

After that, you can export this data to Excel or as a csv/html file ('reports' dropdown in the right upper corner)

This still seems to be the behaviour of time reports. Is there a nice way to display all tickets in a time report, even those with no work logged against them?



No, currently there's no way, unfortunately. Here's the related feature request from our public tracker: https://youtrack.jetbrains.com/issue/JT-65891/Include-issues-with-no-work-items-into-time-reports.  Please feel free to vote for this issue. This helps us gauge how much impact this feature will have on our customer base, and you’ll also get subscribed to the issue’s notifications. To do so, sign in to JetBrains YouTrack and hit  👍


Many thanks for the quick response Sergey Merzlov. I have upvoted that feature request. It will really help my company plan projects by knowing the remaining effort for a chunk of tickets, even if some of those tickets haven't been started yet


Sure, I totally understand. On a side note, I suggest giving a try to the Gantt charts as a project planning tool. 


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