YouTrack Support | JetBrains

Julia Bernikova

Total activity 216
Last activity April 27, 2026 16:13
Member since November 21, 2023 12:27
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Created November 19, 2025 20:06

Hi Furgan213,Thank you for reporting the issue!As I can see, the secret does get saved successfully, but YouTrack doesn't use it when testing the connection from the “Channels” page. I registered t...
- 0 votes
Created November 19, 2025 18:09

Hi Djamesfar, thanks for your feedback! This is exactly what we hope to implement soon, but it's taking some time to make sure the UI stays consistent across the entire app.
- 0 votes
Created November 19, 2025 17:04

Hi Uolary!You can certainly use the addAttachment method and all other methods and properties supported by ctx.article and ctx.currentUser.If it's something you can share in a public forum, we'd lo...
- 0 votes
Created October 27, 2025 12:06

Hello,The scenario you described is indeed not yet supported by Gantt charts in YouTrack. There's a feature request for that, feel free to give it a vote: https://youtrack.jetbrains.com/issue/JT-68...
- 1 vote
Created October 13, 2025 08:14

Hi Anton Koronios,It looks like the comment for one of the work items (logged time entries) in issue ATL-39 is not recognized as type string. This might be resolved by slightly changing the code of...
- 0 votes
Created August 11, 2025 17:39

Hi Cdanilo25,Granting the “Create Article” permission to the Reporter role will allow reporters to submit articles. As for helpdesk tickets, they are only visible to members of the helpdesk project...
- 0 votes
Created August 06, 2025 20:52

Hi Alan,As we discussed in the support ticket, the error alone doesn't indicate an upgrade problem and might be resolved by clearing browser data. However, if it persists, please get back to the ti...
- 0 votes
Edited July 22, 2025 08:49

Marion Morazzani,I am happy to hear the workflow works, thanks for the update!Just so you know, workflow conversion is a completely valid approach to getting more familiar with the JS code under th...
- 0 votes
Created July 21, 2025 18:17

Hi Marion Morazzani,It seems that the workflow was first created in the visual constructor and then converted to JavaScript. I believe it used to be a sequence of the “IF” blocks, that's why it onl...
- 0 votes
Created July 17, 2025 09:13

Hi Marion Morazzani!Can you please share the code for workflow B as well? This will give us better understanding of the conversion mechanism you chose and what might need correcting.Also, please de...
- 0 votes