YouTrack Support | JetBrains

Julia Bernikova

Total activity 216
Last activity April 27, 2026 16:13
Member since November 21, 2023 12:27
Following 0 users
Followed by 3 users
Votes 4
Subscriptions 86

Edited May 14, 2024 20:05

Hi,Sorry for keeping you waiting!We don't generally use any specific tools for generating APIs, so we won't be able to provide any recommendations. The most reliable approach seems to be correcting...
- 0 votes
Created April 09, 2024 18:14

Official comment
Hi Nicolas Aubry,The link gets sent as plain text now - apparently, iPhone detects URLs in text automatically. To make the URL a clickable link, you need to use HTML formatting in the email body li...
- 0 votes
Created April 01, 2024 14:35

Official comment
Hi Rusty,As I can see, you created a support ticket to investigate the issue further, but it seems to have been a temporary hiccup. However, should it reoccur, please let us know!
- 0 votes
Created April 01, 2024 14:19

Official comment
Hi Mabramovitch,It looks like the issue reported in this thread was related to some configuration specifics of a (very dated now) YouTrack Server version. So, the solution that helped the original ...
- 0 votes
Created March 18, 2024 21:20

Official comment
Hi Sergii Pachkovskyi,This is Julia from YouTrack Support.It doesn't look like there's a way to trigger the email notification by creating a ticket via the REST API. As a workaround, I'd suggest se...
- 0 votes
Edited March 17, 2024 16:12

Official comment
Hello, This is Julia from YouTrack Support.It looks like there's indeed no way to create a work item under a different user with TimeTrackingService, but let me check with our developers on this to...
- 0 votes
Created March 08, 2024 10:44

Hi Chris,It seems that the group also needs the “Read Issue Comment” permission - without it, its members will indeed only see their own comments.
- 0 votes
Created February 26, 2024 11:41

Official comment
Hi Waldo,This is Julia from YouTrack Support.There's no universal recommendation - the process should always be tailored to the particular needs of your team. So, to answer your question, it's impo...
- 0 votes
Created February 26, 2024 10:28

Official comment
Hi Robert,This is Julia from YouTrack Support.There is a special endpoint for working with various reports in your instance: /api/reports. You can use it to retrieve the data from an existing repor...
- 0 votes
Created February 19, 2024 13:43

asthomas, I'd ask you to report the issue to Swagger Codegen for further investigation - they should be able to determine what exactly prompts the property duplication. Currently, despite certain d...
- 0 votes