YouTrack Support | JetBrains

Julia Bernikova

Total activity 227
Last activity September 21, 2026 07:10
Member since November 21, 2023 12:27
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Created December 12, 2024 09:48

Hi Rush,Since the Upsource functionality was completely removed from YouTrack in version 2024.1, the missing commits are unfortunately expected. However, there might be a way to bring them back, th...
- 0 votes
Created November 20, 2024 14:37

Thank you for the update, I'm very glad to hear it works now! 😊
- 0 votes
Created November 20, 2024 13:29

Hi Marco Tarantino,It seems that the “Ticket” field behavior is caused by the script setting the fields for an issue copy before moving it to a different project. Instead, I'd suggest creating the ...
- 0 votes
Created November 19, 2024 09:32

Zn, thanks for your feedback! Our product team is aware of this usability issue and will consider making some UI/UX changes to address it, though there's currently no definitive ETA for that.
- 0 votes
Created November 13, 2024 16:37

Hi Marco Tarantino!By default, YouTrack sets the estimate of a newly created parent issue to the sum of its subtasks' estimates. Since the estimates are not set for the subtasks of ITG_GAS_TEMP-31,...
- 0 votes
Created November 07, 2024 06:43

Hi Maruanibrahim,The YouTrack bot for Telegram sends you notifications based on the subscription settings stored in your profile. So, rather than sending notifications through a workflow, you can s...
- 0 votes
Created October 29, 2024 07:18

Hi Codeconcarne,This forum is indeed mostly about setting up your own YouTrack. For questions about our public tracker, it's usually best to contact the relevant team directly via a support request...
- 1 vote
Created October 21, 2024 21:32

Hi Shoney,Please try the following syntax:commentIssue.fields["custID"] = issue.fields["custID"];Make sure the name of the field in the quotation marks is exactly the name you see in the issue fiel...
- 0 votes
Created October 21, 2024 20:11

Hi Marco Adinolfi,The format of the exported file cannot be changed, so it looks like the easiest way is to use the Excel capabilities. You can create a new column and add a formula that will parse...
- 0 votes
Created October 21, 2024 17:38

Hi Isaac,You can use the methods of the User entity like findByLogin or findUniqueByEmail to find the needed user and pass the corresponding object to the “Assignee” field of the ticket.For more in...
- 0 votes