YouTrack Support | JetBrains

Oleg Larshin

Total activity 256
Last activity December 15, 2020 07:00
Member since October 18, 2018 14:54
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Created March 23, 2020 15:56

Hello Paul, Please accept my apologies for the delayed response. Would you please disable your "Send notification request authroised" rule and test the first one? Also, would you please provide us ...
- 0 votes
Created March 16, 2020 16:42

Hello, Thank you for the clarification. Would you please make sure that you do not have applied state-machine rule that prevents setting the Received value?
- 0 votes
Created March 16, 2020 08:55

Hello, Thank you for the provided details. Since your sprint name is stored in the custom field, you can use the search method for getting all required issues: var search = require('@jetbrain...
- 0 votes
Created March 13, 2020 05:50

Official comment
Hello, Would you please make sure that the RequestState field is defined in the requirements section? Please refer to the Issue Property Combinations default workflow that illustrates how to check ...
- 0 votes
Created March 10, 2020 15:51

Hello, The intervalToWorkingMinutes method calculates time according to the Time Tracking settings. So, would you please check that your working time is set correctly?
- 0 votes
Created March 10, 2020 12:37

Official comment
Hello, I am afraid, the workflow cannot detect adding new sprints. So, if you create sprints on a schedule, you can create the On-schedule rule that will create issues with the same schedule. Alter...
- 0 votes
Created February 12, 2020 09:10

Hello, We responded to your ticket on the same day. Would you please check if the reply message has been marked as spam? As for the main issue, it is not necessary to create an additional rule for ...
- 0 votes
Created February 04, 2020 12:11

Official comment
Hello,Since a newly created issue is outside the context, we suggest you set the field value using square brackets:newIssue.fields[ctx.SuccessState.name] = ctx.SuccessState.NotTested;I hope it will...
- 0 votes
Edited January 31, 2020 08:57

Thank you for the clarification. I am afraid we cannot suggest another UI solution for now, so the only possible way to get all this information in a simplified form is using REST API.
- 0 votes
Created January 30, 2020 09:41

To avoid opening each separate project, you can open Custom field settings (from the drop-down menu in gear in the upper right corner). This way, you can see all the project fields on a single page...
- 0 votes