Marco Schauer

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Marco Schauer created a post, Toooo many messages
Hello,we use Youtrack now for two weeks and I am flooded by messages, even, when I am not involved at all ;) How can I configure my youtrack, that I will be informed, only when……I am directly invol... -
Marco Schauer created a post, Darstellung der additional recipients (CCs)
Is it possible, to show there the real eMail-Addresses, instead of the mostly useless shortnames?https://i.imgur.com/cpoqRhg.png -
Marco Schauer commented, -
Marco Schauer created a post, Where can I find and edit the helpdesk_styles.ftl
Hello,where can I find the helpdesk_styles.ftl?I want to optically customize our notification emails. Thanks in advanceMarco -
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Marco Schauer created a post, Every reporter should be able to comment a ticket
We very often have the following scenario:User A (user@hallo.xyz) opens a helpdesk ticket.We answer and set a new reporter B (reporter-B@othermail.com) as CC.but reporter-B@othermail.com decides, t...