YouTrack Support | JetBrains

Ekaterina Ivanova

Total activity 60
Last activity December 28, 2015 23:54
Member since April 07, 2010 13:18
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Created February 08, 2012 10:13

Hello Eduard,For your case, I'd suggest the following: Create a user account with this email address. Please note, that this user should have permissions to read issues in the target project, and s...
- 0 votes
Created November 28, 2011 11:10

Hi,It definitely looks like a bug. I've created the issue in our tracker http://youtrack.jetbrains.net/issue/JT-12092 so you can vote for it, leave comments, and watch its progress.Best regards,Eka...
- 0 votes
Created November 28, 2011 15:12

Hello Evgeny,Yes, it's possible. You can use custom workflow for this. In Youtrack we have the default workflow 'jetbrains-youtrack-mandatoryField', so you can create your own rules based on it.You...
- 0 votes
Created July 30, 2012 10:52

Hello Yaron,Of course I'll be happy to help!Could you please contact me directly at ekaterina.ivanova@jetbrains.com and provide some details about your YouTrack installation? Do you use YT Standalo...
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Created August 20, 2012 09:17

hello Jeffrey,Could you please contact me directly at ekaterina.ivanova@jetbrains.com and provide some details about your YouTrack installation?Which subscription plan do you use?Also, could you pl...
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Created December 26, 2011 11:14

Hello Lepin,This error message means that the user account, which you try to merge with another, is currently used as maintainer of a rule in the Mailbox integration, and thus cannot be deleted.We ...
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Created January 05, 2012 17:02

Hello Ryan,We apologize for the delayed answers: we have New Year vacations till January, 10 so not all questions are answered as quickly as they could.After the YouTrack InCloud release you should...
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Created January 05, 2012 18:45

Ryan,We will investigate the problem and will let you know ASAP.However, this might take some time, so I apologize in advance for the inconveniences.Best regards,Ekaterina
- 0 votes
Created October 13, 2011 13:36

Dear Tilman,Here's the link to the quick start guide about issue and comment visibility: http://confluence.jetbrains.net/display/YTD3/Quick+Start+Guide.+Setting+Visibility+for+Issues+and+Comments
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Created February 21, 2011 11:15

Vladimir,I've enabled 'Export space' option for currently available YouTrack Energy Documentation, so now you can export the space as PDF, HTML, or XML. You can also customize the needed exported c...
- 0 votes