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Julia Bernikova
Total activity
227
Last activity
September 21, 2026 07:10
Member since
November 21, 2023 12:27
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Recent activity
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Created
February 26, 2024 11:41
Official comment
Hi Waldo,This is Julia from YouTrack Support.There's no universal recommendation - the process should always be tailored to the particular needs of your team. So, to answer your question, it's impo...
Community
General Questions
Recommended process for issue state management?
0 votes
Created
February 26, 2024 10:28
Official comment
Hi Robert,This is Julia from YouTrack Support.There is a special endpoint for working with various reports in your instance: /api/reports. You can use it to retrieve the data from an existing repor...
Community
REST API (Integrations and import form third-party tools included): Questions & Answers
Time report query
0 votes
Created
February 19, 2024 13:43
asthomas, I'd ask you to report the issue to Swagger Codegen for further investigation - they should be able to determine what exactly prompts the property duplication. Currently, despite certain d...
Community
REST API (Integrations and import form third-party tools included): Questions & Answers
swagger-codegen-cli generates invalid C# from openapi.json
0 votes
Created
February 19, 2024 13:24
You're welcome! 😊
Community
General Questions
How to manage different SLA and why are the SLA field hidden on resolution
0 votes
Edited
February 13, 2024 12:28
Official comment
Hi! This is Julia from YouTrack Support.It looks like overriding derived properties is indeed not covered by the OpenAPI specification. Let me quote a response one of the OpenAPI v4 proposal contri...
Community
REST API (Integrations and import form third-party tools included): Questions & Answers
swagger-codegen-cli generates invalid C# from openapi.json
0 votes
Created
February 12, 2024 15:46
Official comment
Hi! This is Julia from YouTrack Support.Whereas YouTrack indeed only shows the first 5 sub-articles within the page itself and hides the rest under “Show more”, you can always see all the sub-artic...
Community
Knowledge base: Questions & Answers
Setting to show ALL Sub-articles by default
0 votes
Created
February 12, 2024 15:33
Official comment
Hi! This is Julia from YouTrack Support.There's indeed no way to sort articles alphabetically right now, so I registered this feature request: https://youtrack.jetbrains.com/issue/JT-79905/Allow-so...
Community
Knowledge base: Questions & Answers
Sorting Sub-aricles by title
0 votes
Created
February 09, 2024 15:15
Official comment
Hi Andrea,It looks like we're already discussing this issue in a support ticket you created. So, my reply will be quite similar to the one I sent there.The SLA goals available in YouTrack Helpdesk ...
Community
General Questions
How to manage different SLA and why are the SLA field hidden on resolution
0 votes
Created
February 05, 2024 11:45
Official comment
Hello,This is Julia from YouTrack Support. Thank you for reaching out!It looks like you've reported the issue with the Docker import script in the Space community: https://space-support.jetbrains.c...
Community
Workflow: Questions & Answers
Gantt Chart Integration Issues between Youtrack and Space
0 votes
Created
January 24, 2024 07:09
Official comment
Hi Marcel!This is Julia from YouTrack Support.42 is the maximum amount of entities YouTrack returns unless you explicitly specify a different number with the $top query parameter. I suggest you try...
Community
REST API (Integrations and import form third-party tools included): Questions & Answers
/api/articles not listing all articles
0 votes
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