YouTrack Support | JetBrains

User management: Questions & Answers

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Official comment

Joern Ahlers

Last update June 03, 2026 13:13

User with "Project Create" permission gets administrative access as Project Admin

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1

Nathanael Spriet

Last update June 03, 2026 13:09

Helpdesk form duplicates users

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G. K.

Last update January 30, 2026 14:58

HelpDesk "Unauthenticated Reporters": how to become authenticated?

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Ksekhlab

Last update December 29, 2025 14:31

Пропал доступ к Users / Groups и ошибка UserGroup not found после переноса группы в Team (YouTrack Cloud). Другие пользователи тоже не могут теперь назначить исполнителя в задаче.

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Official comment

Adrian Wlodarczyk

Last update October 15, 2025 08:00

Accidental avatar removal

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1

Cdanilo25

Last update October 27, 2025 03:37

Helpdesk as an Issue Creator: having issues with Permissions

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2

Lance Milleson

Last update April 28, 2025 07:12

Can an Agent create a help desk ticket

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1

Rbuerkle

Last update April 24, 2025 13:06

Automate add User upon initial login to a custom Group

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1

Digital Data GmbH

Last update October 27, 2025 03:40

User is set as an agent but dont have the right of an agent

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3

Rbuerkle

Last update April 07, 2026 03:29

Rights Management

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Official comment

Info

Last update February 21, 2025 16:01

Clarification on YouTrack Help Desk User Creation

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Official comment

D I

Last update February 21, 2025 13:40

Helpdesk:reporters in CC can't update ticket

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1

AURÉLIEN METZ - RDI+

Last update February 03, 2025 15:02

Issue with Email Address Recognition in YouTrack

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Ghfhgj318

Last update September 21, 2024 07:29

Linkedin real connection account sell

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Official comment

Dmitvitvin

Last update June 07, 2024 11:00

Как получить всех пользователей в проекте?

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1

Geerten Hengeveld

Last update April 23, 2024 14:14

Create role that can view full project

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Official comment

Julian Rdnz

Last update April 10, 2024 09:45

Restrict search from showing all users and groups

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4

Kirill Linas

Last update March 18, 2024 10:08

Slack integration

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Official comment

Szymon

Last update February 03, 2024 22:31

How to restrict reporters to view only ceratain project?

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1

Sabarinathan K

Last update November 09, 2023 10:28

Cant see the name while assigning ticket

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Prathighantam

Last update December 29, 2023 13:24

assign to the manager - custom attribute

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Official comment

Tony Richter

Last update December 20, 2023 18:08

Several Helpdesk Projects: Reporter account for specific helpdesk and not all helpdesks

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3

Henry

Last update May 05, 2023 09:42

Users imported from Jira Service Management projects have standard user role instead of reporters

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1

Marcel Weyerer

Last update January 12, 2024 09:44

Adding a New User

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Dmitvitvin

Last update April 24, 2023 15:39

Невозможно выбрать группу в видимости задачи

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4

Emelyanov V2

Last update March 06, 2023 10:39

Export Users

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1

Official comment

Shadough

Last update June 29, 2023 12:26

Modify Guest role to to view/create issues but not edit them

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6

Lucie Kofronova

Last update April 11, 2024 08:27

License for more people

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2

Official comment

Holoscha123

Last update September 12, 2022 16:01

Интеграция Slack

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3

Robert

Last update August 01, 2025 11:37

How do I hide the timesheets from other developers?

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9

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